For Students

Susquehanna University

Your institution is concerned with your health and well-being. Student insurance is an important part of your studies. Please take advantage of the information available and review the Full Plan Document for coverage details. If you have questions, please contact us at 888.255.4029.


We know insurance can be confusing, so this website provides valuable information and tools for students, athletes, parents and medical providers.

Full Plan Document

Your Plan Document provides detailed information regarding the benefits available while enrolled in the plan. Please read the Plan Document carefully as it provides important information regarding your coverage.

Plan Summary

The Plan Summary is a quick reference and is not intended to replace the detailed Plan Document. It contains helpful information that you can pass along to your medical provider.

ID Card

It is important to present a copy of your ID card(s) to your medical providers. The ID card provides valuable information that allows medical providers to bill all the appropriate parties. If you do not present your ID card(s), you may be held responsible for your medical bills.

How to File a Claim

View the documents below for claim filing instructions. Be sure to read the claim filing instructions before submitting a claim – incomplete claims will delay the processing of your medical bills.

Check Claim Status

The links below will direct you to the appropriate claims office so that you can check the status of your claim(s) or speak to a claims adjuster.

Locate a Provider

In order to maximize your benefits, please locate a medical provider in your network before scheduling an appointment. Using a medical provide outside of the network may result in reduced benefits.

Frequently Asked Questions

Questions? Fill out the form below to get in touch with us.

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